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Conference and Banqueting Manager

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow Full time
Job Title: Conference & Banqueting Manager - South Ascot

We are seeking a highly skilled and experienced Conference & Banqueting Manager to join our team at our prestigious hotel in South Ascot. As a key member of our Events Operations team, you will be responsible for delivering exceptional service and ensuring the smooth running of our In Room Dining and Events services.

Key Responsibilities:
  • Manage the daily operations of the In Room Dining and Events services, ensuring that all standards and procedures are met.
  • Create and maintain a positive team environment, motivating and training staff to achieve exceptional service standards.
  • Lead and coach your team to provide luxury food and beverage service to guests, whether they are dining in their room, attending a social or corporate event, or enjoying a picnic on property.
Requirements:
  • Proven experience in a similar role, with a strong track record of delivering exceptional service and results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • A positive and flexible attitude, with a willingness to adapt to changing circumstances and priorities.
What We Offer:
  • A competitive salary and service charge.
  • Complimentary stays with breakfast included in all Dorchester Collection hotels.
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels.
  • A £1,000 Refer a friend bonus scheme, including £200 tax free on their first day.
  • World-class learning and development opportunities.
  • Social events throughout the year, including our annual winter ball.
  • Free Meals on Duty.
  • Exclusive Access to a discount platform featuring 1000's of retailers.