Lead Specialist in AI Services

2 months ago

London, Greater London, United Kingdom Oracle Full time

Lead Specialist in AI Services

Oracle stands at the forefront of digital innovation, empowering businesses globally to discover untapped potential. Join our Technology Cloud Engineering division at Oracle, where you will play a pivotal role in connecting clients with Oracle's advanced AI solutions.

Our AI Services are designed to assist organizations in modernizing their applications and processes worldwide, offering a variety of deployment strategies and operational frameworks. We are seeking a leader for the EMEA region to guide and develop a high-achieving team of technical professionals, focusing on recruitment, team dynamics, and skill enhancement.

Your Responsibilities

As a leader within a well-established team, we require an experienced Technical Leader to elevate a group of dedicated customer specialists and utilize Oracle's AI Services portfolio to support the broader sales organization in transitioning clients from recognizing business challenges to executing effective solutions.

  • Lead and develop a team of technical professionals through recruitment, onboarding, and continuous training.
  • Work alongside sales leaders to equip their teams with comprehensive technical insights and assistance in closing business opportunities.
  • Foster specialized technical expertise within the team across various AI domains related to Oracle AI Services.
  • Maintain a close partnership with the engineering team to ensure the team is informed about upcoming features and services.
  • Identify market challenges and relay this information to product engineering teams.
  • Evaluate new technical features with clients.
  • Ensure compliance with internal processes and uphold the quality of the team's output.
  • Aim to position specialists as thought leaders in their respective fields.

Your team will be equipped to:

  • Identify client business needs to streamline effective solutions.
  • Create tailored prototypes and pilot projects to meet customer specifications.
  • Provide expertise to both internal and external teams to enhance customer success.
  • Test the latest features with clients.
  • Document patterns, architectures, and workshops in a standardized format for global application.
  • Produce engaging written content for diverse purposes.
  • Research and evaluate emerging cloud initiatives for ongoing improvement.
  • Engage with all customer roles to offer recommendations and insights.
  • Deliver impactful presentations and demonstrations, advising clients on AI best practices.

Career Level - M3

Qualifications and Skills

We are looking for a professional with substantial experience in Cloud Infrastructure, application development, and pre-trained AI to address customer challenges in their Cloud and application modernization journey. The ideal candidate should possess a Cloud IaaS/PaaS oriented mindset, a broad understanding of application frameworks, and hands-on experience in modernization initiatives. Effectively building and managing technical teams while collaborating with stakeholders is essential.

This role requires strong leadership and a positive workplace culture, necessitating the future leader to:

  • Communicate effectively and listen attentively, uniting the team around shared goals and proactively addressing concerns.
  • Lead with empathy, fostering both professional and personal growth among team members.
  • Encourage inclusivity and diverse viewpoints.
  • Adapt to challenges, guiding the team through transitions while promoting innovation.

Other essential qualifications include:

  • Demonstrated ability to build and lead high-performing teams.
  • Analyze data to identify project and market trends for informed decision-making.
  • Extensive experience in application modernization, architecture, and implementation.
  • Strong understanding and practical experience in delivering AI-enhanced applications efficiently.
  • Knowledge of various architectural approaches in conversational AI, image recognition, and more.
  • Current awareness of the IT market and trends in pre-trained AI.
  • Hands-on experience with Python, SQL, and Oracle Cloud Infrastructure Gen2.
  • Familiarity with Oracle Applications portfolio and offerings from other cloud providers.
  • Certifications in cloud architecture, application development, or AI-related disciplines.
  • Exceptional verbal and written communication skills, including persuasive techniques.
  • Ability to present to C-level executives and influence through effective communication.
  • A degree in Computer Science or a related field is required.
  • Willingness to travel as necessary.

Oracle provides a customizable career path, equipping you with the resources to shape your success story. Regardless of the path you choose, you will gain invaluable experiences and receive the support needed to thrive.

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