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Merchandise Coordinator

2 months ago

London, Greater London, United Kingdom Harrods Full time
About the Role

We are seeking an experienced Merchandise Coordinator to join our team on a fixed-term contract for 12 months, based in our Hammersmith, London office.

As a Merchandise Coordinator, you will support the Merchandiser with effectively planning and trading across the division. You will be responsible for initiating and proposing actions through analysis of brand, category, or attribute trading patterns in order to deliver the Key Performance Indicators (KPIs).

You will be responsible for achieving the divisional KPIs, including sales, margin, and open-to-buy (OTB) levels. Working closely with internal teams across Buying, Retail, Distribution, and our external vendors, you will manage the range over its lifecycle, communicating opportunities and risks to internal stakeholders.

Your duties will also include:

  • Monitoring and reviewing the performance of direct reports, identifying individuals who are ready for promotion or require performance improvement plans.
  • Challenging Merchandising processes to ensure the team is working efficiently and effectively to support the business.
  • Carrying out in-season reviews to offer valuable analysis for the Merchandiser and Buyers to make strategic decisions for future season plans.
  • Reforecasting in-season performance against plan, taking action in order to maximize profit.
About You

You will be an established Merchandise Coordinator, or an experienced Merchandise Admin Assistant, or be in a comparable Buying role looking for a change. You will have a strong understanding of the key financials, including current forecasts and growth requirements by selling channel.

You will be passionate about going above and beyond for the team and will have developed leadership and coaching capabilities. You will be a champion of best practice and Merchandising processes, such as range analysis, efficient flow of stock, and PO management. You will be an Excel expert, with experience of auto-replenishment and forecasting.

You will also:

  • Be detail-oriented, able to work at pace, and adapt to changing priorities.
  • Be able to work autonomously.
  • Be data-driven, financially aware, and have a nurturing approach.
  • Consistently strive for exceptional results.
  • Be focused on driving profitability through effective planning and analysis.
About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands, and our reputation for exceptional service. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader, and innovator. Inspired by our past, celebrating our present, and focusing on our future, you'll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

We offer an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.

We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.