Prisoner Custody Officer

2 weeks ago

Aylesbury, Buckinghamshire, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and dedicated Prisoner Custody Officer to join our team at Aylesbury Crown Court. As a key member of our Prisoner Escort and Custody Services, you will play a vital role in ensuring the safe and secure transportation of detainees to and from court.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their physical and mental wellbeing at all times.
  • Search property or people as required, maintaining a high level of professionalism and discretion.
  • Ensure food and drink are available to detainees, adhering to strict protocols and guidelines.
  • Complete paperwork and data entry for the day, maintaining accurate and up-to-date records.
What We Offer

As a Prisoner Custody Officer with Serco, you will enjoy a range of benefits, including:

  • A competitive base salary, with opportunities for annual increments and career progression.
  • A comprehensive pension scheme, with employer contributions up to 6%.
  • Life insurance and access to a range of employee assistance programs.
  • Generous annual leave entitlement, rising to after 7 years' service.
  • A range of discounts and exclusive deals, including mobile phone discounts and cinema tickets.
Requirements

To be successful in this role, you will need:

  • A current valid driver's license.
  • Reasonable fitness levels, with the ability to manage and control all situations.
  • Good written and verbal communication skills, with the ability to work effectively in a team environment.
Our Assessment Process

Our recruitment process typically involves:

  • An online assessment, sent via email upon application.
  • A briefing call to assess eligibility.
  • A competency-based virtual interview.
  • A short role-play and written exercise.

Please note that all roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

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