Service Advisor
5 days ago
Job Title: Service Advisor - Automotive Expert
Job Summary:
The One Group is seeking an experienced Service Advisor to join our team at our car dealership in Peterborough. As a Service Advisor, you will be the primary point of contact for customers, ensuring a seamless and positive service experience.
Key Responsibilities:
- Customer Service: Serve as the primary point of contact for customers, ensuring a seamless and positive service experience.
- Service Coordination: Coordinate and manage service appointments, ensuring timely and efficient workflow in the service department.
- Technical Expertise: Provide expert advice on vehicle repairs, maintenance, and service schedules to customers.
- Communication: Handle customer inquiries and concerns with professionalism and a customer-centric approach.
- Record Keeping: Maintain accurate records of service history and customer details in the dealership's database.
Requirements:
- Experience: Proven experience as a Service Advisor in a car dealership setting.
- Communication Skills: Strong communication skills with the ability to build and maintain customer relationships.
- Organizational Skills: Excellent organizational skills and attention to detail.
- Teamwork: Ability to work effectively in a fast-paced environment.
- Passion: A genuine passion for the automotive industry and customer service.
What We Offer:
- Competitive Salary: Competitive salary package and performance-based incentives.
- Professional Growth: Opportunities for professional growth and development within a leading dealership.
- Dynamic Team: A dynamic and supportive team environment.
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