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Retail Sales and Service Advisor
2 months ago
We are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Manage the diary to optimize sales and service appointments, ensuring a seamless customer experience.
- Regularly review customer databases to identify opportunities for growth and increase clinic performance.
- Personalize welcome calls to maximize attendance and drive revenue.
- Play an active role in generating revenue by scheduling appointments and promoting add-on products.
- Manage customer relationships to offer tailored promotions and hearing solutions.
- Maintain a visually appealing store environment, adhering to Amplifon's guidelines and standards.
- Manage stock levels to ensure optimal product availability.
- Total customer devotion, with a focus on delivering exceptional customer experiences.
- Computer literacy, including basic knowledge of Outlook, Teams, and OneDrive.
- Sales skills, with the ability to support audiologists in achieving sales targets.
- A proactive mindset, with a willingness to adapt to change and prioritize tasks effectively.
- Strong organizational skills, with the ability to plan and prioritize workloads.
- A commitment to Amplifon's vision and values.
Amplifon is a global leader in the hearing care industry, dedicated to delivering exceptional customer experiences and driving growth through innovation and excellence.