Automotive Service Advisor

1 month ago

Peterborough, Peterborough, United Kingdom Group 1 Automotive Full time

{"h1": "Service Advisor Role at Group 1 Automotive", "p": "At Group 1 Automotive, we are seeking a skilled Service Advisor to join our team at our Citroen Peterborough Retail Centre. As a Service Advisor, you will be responsible for providing exceptional customer service, maintaining thorough product knowledge, and adopting a sales approach to upsell services.

Key Responsibilities:

* Meeting and greeting customers in a friendly and courteous manner
* Providing exceptional customer service, including establishing customers\u2019 onward travel arrangements, updating customers while their car is in our workshop, handing over vehicles after service work, and maintaining ongoing relationships with your customers
* Maintaining thorough product knowledge and updating your knowledge through manufacturer-led training
* Adopting a sales approach regarding upsell
* Maintaining good housekeeping standards and orderly administration of your work

Requirements:

* Full UK Driving Licence
* Motor Industry experience is preferable
* Happy to work independently and as part of a team
* Ability to work to timescales effectively, with a keen eye for detail

Why work for Group 1 Automotive?

We offer a competitive salary with uncapped earnings potential up to \u00a335,000 OTE, enrolled in our aftersales academy, accelerated training pathways and manufacturer training, state of the art facilities with modern automotive technology, family-friendly benefits such as enhanced Paternity & Maternity leave, long Service holiday rewards that increase with your length of service, paid day off for your birthday, and much more.

Our Values:

At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect, Integrity, Transparency, Teamwork, and Professionalism. These are the principles that every member of our team lives by, whether that be in business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.

Group 1 Automotive is part of a well-established and growing network within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues dedicated to providing exceptional customer service.

We recognize that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages, and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.

If you are passionate about cars and customer service, and are looking for a challenging and rewarding role, we would love to hear from you.

Contact us to learn more about this exciting opportunity.

", "lang_code": "en"}

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