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Travel Coordinator

2 months ago

Cirencester, Gloucestershire, United Kingdom AB Recruitment Full time
{"title": "Travel Coordinator", "content": "Job Summary

We are seeking a detail-oriented and highly organised Travel Coordinator to join our team at AB Recruitment. As a Travel Coordinator, you will be responsible for supporting the sales team in creating travel itineraries, booking accommodations, and coordinating transportation and other services and arrangements for our clients.

Key Responsibilities
  • Support the destination specialists in creating travel itineraries and organising travel arrangements including flights, accommodations, sightseeing, and transportation.
  • Research and recommend travel options based on clients' needs and preferences.
  • Coordinate with airlines, hotels, and other service providers to make reservations.
  • Ensure all travel documents are in order.
  • Provide excellent customer service by addressing any travel-related issues or concerns.
  • Stay updated on travel regulations and restrictions to provide accurate information to clients.
  • Maintain and update the CRM and CMS systems with all relevant sales, product and destination information and updates.
  • Handle last-minute changes or cancellations effectively.
Requirements
  • Strong organisational skills with attention to detail.
  • Excellent communication and customer service skills.
  • Good geographical knowledge of Asia. Knowledge of company's other core destinations (Africa, Latin America, Polar Regions) will be beneficial but not essential.
  • Knowledge of hospitality and travel industry practices.
  • Good knowledge of MS Office programmes and ability to quickly learn and adapt to new systems and processes.
  • Strong time management skills and ability to deliver quality and success in a high-pressure environment.
  • Proven track record of working with HNW and UHNW individuals and achieving sales and service targets within a relationship-based approach.
", "lang_code": "en"}