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Retail Store Supervisor

4 weeks ago


Stevenage, Hertfordshire, United Kingdom Sports Direct Full time
About the Role

We are seeking a highly motivated and experienced Retail Door Supervisor to join our team at Sports Direct. As a key member of our store team, you will be responsible for creating a welcoming and secure shopping environment for our customers.

As a Retail Door Supervisor, you will be the first point of contact for customers and visitors, providing a warm and friendly welcome while maintaining a vigilant and aware presence to prevent potential risks to the store.

Key Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience for all customers.
  • Work closely with the store team to identify and communicate risks, complete safety and security checks, and report any incidents or concerns.
  • Assist the store management in maintaining a safe and secure environment, adhering to company policies and standards.
  • Ensure that all visitors are signed in and out of the building, and that product is fully stocked and merchandised.
Requirements
  • Previous experience working in a retail environment is preferred.
  • Strong communication and interpersonal skills, with the ability to build great relationships with store teams, visitors, and customers.
  • Self-motivated and able to use initiative to resolve issues and improve processes.
What We Offer
  • Competitive basic salary of £28,256 per annum.
  • Monthly, quarterly, and bi-annual bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly group rewards and recognition.
  • Long service awards.
  • Opportunity to join the Fearless1000 Incentive Scheme.
  • Access to a wide range of development courses with national qualifications.
  • 28 days' holiday.
  • 40% in-store uniform discount.
  • Discounted gym membership.
  • Ride to work scheme.
  • Group-wide 20% discount across all Frasers Group brands.