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Sales Representative

2 months ago

Nantwich, United Kingdom Joseph Heler Cheese Ltd. Full time

About the Role

We are seeking a highly motivated and organized Sales Executive to join our team at Joseph Heler Cheese Ltd. as a key member of our sales team. The successful candidate will work closely with our wider sales team to deliver a world-class customer experience for our brand.

Key Responsibilities

  • Build strong, trusting relationships with our customer base, providing exceptional customer service and support.
  • Support the Head of Retail and Account Manager in managing customer relationships, including the development of new business opportunities.
  • Manage the end-to-end artwork process, both internally and with the end customer, ensuring timely and accurate delivery.
  • Complete and issue customer new line forms, and submit all customer specs of portals, requiring retailer training.
  • Own and complete all customer paperwork for new and existing products, including generation and management of product checklists.
  • Support the Head of Retail in the day-to-day management of our customers, including customer forecasts and demand accuracy.
  • Set up new SKUs at 3PL and SI, and manage NPD briefs with the Head of Retail and flavour development with innovation teams.

Requirements

  • A strong team player, able to adapt in a fast-paced environment and roll up their sleeves when needed.
  • A self-starter, highly motivated with an eye for opportunities and a good problem solver.
  • Excellent organizational skills, with the ability to juggle multiple tasks and communicate effectively both verbally and in writing.
  • A hunger to succeed, with a focus on setting big goals, working towards and exceeding targets, while upholding quality and integrity.
  • Strong relationship-building skills, with a natural ability to connect with people and provide exceptional customer service.
  • A can-do attitude, with the ability to work to customer deadlines and ensure timely delivery of results.
  • Excellent ability to optimize the use of systems, both internal and with our customers.
  • Microsoft skills, including competence in Excel, Word, and PowerPoint.

What We Offer

  • A flexible start date, with the opportunity to join our team as soon as possible.
  • Weekly working hours of 42, Monday to Friday, 8:30 AM to 5 PM.