Family Engagement Coordinator, Educational Institution

7 days ago


Birmingham, Birmingham, United Kingdom Brilliant Microschools Full time

About Brilliant Microschools We are a vibrant network of accredited online schools, delivering personalized learning to over 1,500 students across the United States.

Our mastery-based curriculum integrates modern media, literature, engaging projects, interdisciplinary units, and rigorous exercises to keep students motivated and excited about learning.

We are seeking a Parent Support Coordinator to play a key role in ensuring smooth school operations while strengthening our relationships with parents.

As our Parent Support Coordinator, you'll be crucial in ensuring that both parents and educators feel supported and engaged within our school community.

You will facilitate effective interactions to support parent involvement in the school.

Key Responsibilities:

  • Provide comprehensive support to school leaders, including managing schedules, organizing meetings, and handling tasks related to student enrollment, records, and finance management.
  • Act as a liaison to address inquiries, resolve issues, and ensure parents are well-informed and involved in their child's education.
  • Utilize Customer Relationship Management (CRM) tools and other communication platforms to manage and streamline interactions.

Collaboration and Support:

  • Collaborate with school assistant principals to address specific needs or concerns regarding the student academic journey.
  • Experience in School Administration, Human Resources, or Customer Support is preferred.
  • Some proficiency with CRM tools and other communication platforms.
  • Excellent written and verbal communication skills, including comfort with high-volume communication.

Work Arrangements:

  • Working Hours: 40 hours per week
  • Schedule: Monday to Friday, 9 am - 5 pm EST
  • Work Location: Remote
  • Work Type: Independent Contractor


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