Beauty Consultant, Harrods, London

5 days ago

London, Greater London, United Kingdom La Prairie Full time
{"title": "Beauty Advisor", "description": "

Are you a skilled beauty professional looking to join a prestigious luxury brand? We are seeking a Beauty Advisor to join our team at La Prairie Counter at Harrods, London.

Main Responsibilities:

  • Provide exceptional personalized skincare luxury service to discerning clients.
  • Build meaningful and long-lasting relationships with clients, creating carefully curated experiences and perfect etiquette.
  • Make smart business decisions based on brand and business ambition.
  • Achieve sales objectives by retaining and recruiting clients, especially High Net Worth Individuals and existing VIPs.
  • Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
  • Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards.
  • Create a deep connection with clients to understand their needs, build trust, and long-lasting relationships.
  • Pro-actively introduce and recommend relevant products, ensuring a personalized 1:1 luxury and professional service.
  • Maintain relationships through engaging clients through La Prairie Clienteling tools and systems.
  • Be knowledgeable on all products, ensuring the heritage, skin science, and benefits are always conveyed in a relevant way to clients.
  • Ensure exceptional service through encouraging the application of products either on counter or within the cabin.

Requirements:

  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to clients.
  • Strong retail experience.
  • Real passion for beauty and skincare.
  • Affinity for luxury, always striving for excellence.
  • Strong business acumen to drive sales and go beyond business objectives.
  • Entrepreneurial, audacious, and dynamic.
  • Ability to connect and engage with clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic, and client-centric customer service.
  • Ability to build relationships throughout the store to find new opportunities.
  • Ability to be a great team player as part of a high-impact team, driven by diverse thoughts and opinions.
  • Arabic speaker is essential.

In return, La Prairie offers:

  • A competitive salary and discretionary commission scheme.
  • 33 holiday days (including bank holidays).
  • Generous product allocation & discount.
  • Long Service Awards starting with 3 years service.
  • A free product to try every time there is a new launch.
  • Contributory pension scheme – 5% employer contribution.
  • Employee referral bonuses.
  • A range of opportunities to develop and grow personally and professionally.
  • Access to Retail Trust including virtual GP Services and HAPI app for discounts.
  • Annual performance reviews so you know your La Prairie career is going in the right direction.

Reports to:

Business Manager

We look forward to receiving your application.

"}

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