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Beauty Consultant, Harrods London
2 months ago
La Prairie Counter Representative Job Description
**Job Summary:**
We are seeking a highly skilled and experienced Beauty Consultant to join our team at the La Prairie Counter in Harrods, London. As a Beauty Consultant, you will be responsible for providing exceptional personalized skincare luxury services to our discerning clients, building meaningful relationships, and driving sales.
**Key Responsibilities:**
* Provide expert advice on La Prairie products and services to clients, ensuring a deep understanding of their needs and preferences.
* Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction and loyalty.
* Achieve sales objectives through effective sales techniques, product knowledge, and relationship-building.
* Collaborate with colleagues to ensure seamless service delivery and maintain high standards of retail excellence.
* Stay up-to-date with product knowledge, industry trends, and competitor activity to ensure the highest level of service.
**Requirements:**
* Exceptional customer service skills, with a strong focus on building relationships and driving sales.
* Strong product knowledge and understanding of La Prairie's luxury skincare offerings.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
* Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
* Arabic speaker is essential.
**What We Offer:**
* Competitive salary and discretionary commission scheme.
* 33 holiday days (including bank holidays).
* Generous product allocation & discount.
* Long Service Awards starting with 3 years service.
* A free product to try every time there is a new launch.
* Contributory pension scheme – 5% employer contribution.
* Employee referral bonuses.
* A range of opportunities to develop and grow personally and professionally.
* Access to Retail Trust including virtual GP Services and HAPI app for discounts.
* Annual performance reviews so you know your La Prairie career is going in the right direction.
**Reports to:**
Business Manager