Hospitality Supervisor

2 months ago


StratforduponAvon, Warwickshire, United Kingdom Eden Hotel Collection Full time

Job Summary

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Eden Hotel Collection. As a Restaurant Supervisor, you will play a key role in ensuring the smooth operation of our restaurant service, providing exceptional customer experiences, and leading a team of hospitality professionals.

Key Responsibilities

  • Oversee the daily operations of the restaurant, including staff management, inventory control, and customer service.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Lead and motivate a team of servers, bartenders, and kitchen staff to achieve exceptional service standards.
  • Collaborate with the Food and Beverage Manager to develop and implement menus, promotions, and events.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.

Requirements

  • Previous experience in a restaurant or hospitality management role.
  • Proven track record of leading high-performing teams and achieving exceptional customer satisfaction.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Knowledge of food safety and sanitation procedures.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Our Culture

We are committed to providing a great place to work, where our teams feel valued, supported, and empowered to deliver exceptional results. We believe in collaboration, innovation, and continuous improvement, and we are passionate about providing exceptional customer experiences.

Equality and Diversity

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment, where everyone feels valued and empowered to succeed.


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