Cafe Bar Team Leader

3 weeks ago

StratforduponAvon, Warwickshire, United Kingdom Bannatyne Health Club Full time
About the Role

We are seeking a highly motivated and experienced Cafe Bar Supervisor to join our team at Bannatyne Health Club. As a Cafe Bar Supervisor, you will be responsible for leading a dedicated team, providing exceptional service, and contributing to the success of our food and beverage operations.

Key Responsibilities
  • Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training, and performance management.
  • Foster a positive and collaborative team environment, promoting professional growth and development.
  • Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
  • Maintain a welcoming and friendly atmosphere, enhancing the overall member experience.
  • Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
  • Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
  • Ensure all food and beverages are prepared and presented to the highest standards.
  • Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs, and maximizing profits.
  • Handle cash transactions, manage tills, and ensure accurate financial records.
  • Maintain cleanliness and organization of the cafe bar, ensuring all areas meet Bannatyne's high standards.
  • Assist in planning and executing promotional activities to attract members and increase sales.
  • Required to support the Club and work Duty Management shifts, being responsible for the club during these shifts.
Requirements
  • Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
  • L2 Food Safety and Hygiene Certificate.
  • Strong leadership and team management abilities.
  • Excellent customer service and interpersonal skills.
  • Good organizational and multitasking skills.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer

At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development and a supportive team culture.

As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.

If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family.

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