Senior Relationship Manager

7 days ago

London, Greater London, United Kingdom Privalgo Full time
About the Role

We are seeking a highly skilled and experienced Senior Relationship Manager to join our team at Privalgo. As a key member of our sales team, you will play a pivotal role in fostering and maintaining strong, long-term relationships with our clients.

Key Responsibilities:

  • Develop and nurture strong relationships with key clients to drive sales and achieve revenue targets.
  • Understand client needs and provide tailored solutions to enhance customer satisfaction and retention.
  • Drive revenue growth both individually and within the team by leveraging industry knowledge, strategic sales techniques, and strong leadership skills.
  • Demonstrate strong leadership through effective coaching and mentoring, inspiring and motivating team members to achieve their best performance in a dynamic and competitive market.
  • Support continuous learning and improvement initiatives by advocating for ongoing training, staying updated on and sharing the latest industry trends and developments.
  • Uphold and promote best practices within the company, ensuring alignment with industry standards and fostering a positive, collaborative work environment.
  • Work closely with the marketing team to align on strategies and initiatives that support client acquisition and retention.
  • Utilise Customer Relationship Management (CRM) system to maintain accurate and up-to-date client information and track sales activities.

Requirements:

  • 7+ years of industry experience within a senior FoH role.
  • CF30 qualified and CISI charted member.
  • A growth mindset, with the resilience, drive and ambition we need to keep being successful.
  • A natural thought leader with a passion for coaching and mentoring others.
  • Confidence is key. You'll need to challenge senior management to think from the client lens.
  • The pace at Privalgo is fast. You'll need to ensure you can keep up.
  • We want you to be accountable and hold others accountable too.
  • Lastly, we want you to be your authentic self.

About Privalgo

Privalgo is a dynamic and fast-paced company that is dedicated to providing exceptional service to our clients. We are committed to fostering a positive and collaborative work environment that encourages continuous learning and improvement.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a talented and dedicated team.
  • A dynamic and fast-paced work environment.
  • The chance to make a real impact and contribute to the growth and success of the company.

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