Sheltered Housing Officer

1 week ago


Camberley, United Kingdom BDS (Northern) Limited Full time
About the Role

BDS (Northern) Limited is seeking a skilled Sheltered Housing Officer to join our team. As a key member of our staff, you will be responsible for providing exceptional support to residents in our retirement complex.

Key Responsibilities
  • Supporting Residents with Tenancy Changes: Collaborate with residents to address changes to their tenancies, ensuring a smooth and seamless experience.
  • Proactive Engagement: Engage with residents to address rent and service charge arrears, promoting timely payments and reducing debt.
  • Responding to Tenancy Breaches: Empathetically respond to tenancy breaches, including anti-social behavior, to maintain a positive and respectful living environment.
  • Reporting and Raising Repairs: Effectively report and raise repairs, ensuring that maintenance issues are addressed promptly and efficiently.
  • Assisting with Lettings and Allocations: Assist with lettings and allocations, ensuring that residents are matched with suitable accommodations.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. If you are a motivated and experienced Sheltered Housing Officer looking for a new challenge, we encourage you to apply.



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