Customer Care Coordinator
2 weeks ago
We are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care team, you will play a vital role in ensuring that our customers receive the highest level of service and support.
Key Responsibilities- Provide exceptional customer service and support to our customers, responding to their queries and concerns in a timely and professional manner.
- Work closely with our Site Management teams, Customer Care Operatives, and external Sub-contractors to ensure that all remedial works are completed efficiently and in accordance with our Service Level Agreements.
- Coordinate the administration of the department, ensuring that all customer-related issues are dealt with promptly and effectively.
- Utilize our IT system and associated reporting to manage the resolution of defects and identify areas for improvement.
- Provide administrative support for the department, including handling and responding to customer correspondence, electronic and paper filing, and producing reports.
- Experience of working in a professional secretarial/administration role, preferably in a customer-facing environment.
- Excellent communication skills, both written and verbal, with the ability to influence others and be resilient to challenging customer demands.
- Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills.
- A strong team player, supportive of colleagues, with a professional, assertive, and pleasant manner in dealing with internal and external customers and contacts.
Barratt Developments is a leading national housebuilder, recognized for our commitment to quality and customer satisfaction. We offer a competitive salary, bonus scheme, private medical insurance, and a range of flexible benefits. We are an equal opportunities employer and welcome applications from diverse candidates.
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Customer Care Coordinator
6 days ago
Yorkshire, United Kingdom Barratt Developments Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care team, you will play a vital role in ensuring that our customers receive the highest level of care and support throughout their home buying experience.Key ResponsibilitiesEnsure personal and...
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Customer Care Coordinator
6 days ago
Yorkshire, United Kingdom Barratt Developments Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care team, you will play a vital role in ensuring that our customers receive the highest level of care and support throughout their home buying experience.Key ResponsibilitiesEnsure personal and...
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Customer Care Coordinator
3 weeks ago
Yorkshire, United Kingdom Barratt Developments Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care department, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesProvide exceptional customer service and support to...
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Customer Care Coordinator
2 weeks ago
Yorkshire, United Kingdom Barratt Developments Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care team, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesEnsure personal and team compliance with all relevant...
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Customer Care Coordinator
2 weeks ago
Yorkshire, United Kingdom Barratt Developments Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care team, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesEnsure personal and team compliance with all relevant...
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Customer Care Specialist
4 days ago
Yorkshire, United Kingdom Barratt Developments Full time{"title": "Customer Care Technician", "description": "Job SummaryWe are seeking a skilled Customer Care Technician to join our team at Barratt Developments. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and ensuring that our home buyers receive the highest level of care following their...
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Customer Care Specialist
4 days ago
Yorkshire, United Kingdom Barratt Developments Full time{"title": "Customer Care Technician", "description": "Job SummaryWe are seeking a skilled Customer Care Technician to join our team at Barratt Developments. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and ensuring that our home buyers receive the highest level of care following their...
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Yorkshire, United Kingdom Barratt Developments Full time{"title": "Customer Care Role", "description": "Job SummaryWe are seeking a skilled Customer Care Technician to join our team at Barratt Developments. As a key member of our Customer Care team, you will be responsible for ensuring that our home buyers receive the highest level of care and support following their home buying experience.Key...
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Customer Care Specialist
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Yorkshire, United Kingdom Barratt Developments Full time{"title": "Customer Care Role", "description": "Job SummaryWe are seeking a skilled Customer Care Technician to join our team at Barratt Developments. As a key member of our Customer Care team, you will be responsible for ensuring that our home buyers receive the highest level of care and support following their home buying experience.Key...
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