Hospitality Manager

2 weeks ago


Congleton, Cheshire East, United Kingdom Lounges Full time
{"title": "Front of House Supervisor", "description": "

Unlock your potential in a dynamic and fast-paced environment at Lounges, one of the UK\u2019s most successful restaurant groups.

As a Front of House Supervisor, you\u2019ll be a key member of our management team, driving excellence in customer service and team performance. Your mission is to deliver exceptional experiences for our guests, while supporting the management team to maintain the highest standards.

The Role

  • Lead from the front, setting the pace high for the team to ensure seamless service delivery.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance team performance.
  • Collaborate with the management team to maintain a positive and productive work environment.
  • Monitor and analyze key performance indicators (KPIs) to inform decision-making and drive business growth.
  • Recruit, train, and develop high-performing team members to achieve business objectives.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

What You\u2019ll Bring

  • Proven experience in a supervisory or management role in the hospitality industry.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Passion for delivering exceptional customer experiences.
  • Strong problem-solving and conflict resolution skills.

At Lounges, we\u2019re committed to creating a workplace that\u2019s inclusive, diverse, and supportive. If you\u2019re a motivated and ambitious individual who shares our values, we\u2019d love to hear from you

", "lang_code": "en-US"}
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