Customer Service Representative

3 weeks ago

Bristol, Bristol, United Kingdom Pear Tree Recruitment Limited Full time

Job Summary:

We are seeking a highly skilled and fluent German and English speaker to join our team as a Customer Service Representative at Pear Tree Recruitment Limited. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Handling Group Bookings: You will be responsible for managing group bookings, ensuring all guest requirements are met, and providing a positive experience for our guests.
  • Responding to Guest Enquiries: You will respond to guest enquiries and requests in a timely manner, providing accurate and helpful information to ensure their stay with us is enjoyable.
  • Ensuring Guest Requirements: You will ensure all guest requirements are met throughout their stay, including handling any issues or concerns that may arise.
  • Providing Outstanding Service: You will provide outstanding service to our guests, ensuring their experience with us is exceptional and memorable.
  • Liaising with Internal and External Personnel: You will liaise with internal and external personnel to resolve guest queries and ensure a seamless experience for our guests.
  • Monitoring Inbound Emails: You will monitor inbound emails and resolve any issues at first point of contact, ensuring our guests receive a prompt and helpful response.
  • Completing Administrative Duties: You will complete all related administrative duties, including maintaining up-to-date internal records regarding guest and product information.

Requirements:

  • Fluent German and English Speaker: You must be a fluent German and English speaker, with excellent written and verbal communication skills.
  • Previous Experience in Customer Service: You will need previous experience in customer service, with a proven track record of delivering exceptional customer service.
  • Excellent Attention to Detail: You will need excellent attention to detail, with the ability to multitask and prioritize tasks effectively.

What We Offer:

  • Competitive Salary: We offer a competitive salary and a fantastic benefits package, including an annual bonus of up to 10%, quarterly bonus, 22 days holiday, contributory pension scheme, health cash back plan, and money-off scheme for retail outlets.

  • Customer Service Representative

    1 week ago

    Bristol, Bristol, United Kingdom World Duty Free - WDF Full time

    {"title": "Customer Service Representative", "content": "At World Duty Free, we're looking for a skilled Customer Service Representative to join our team at Bristol Airport. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring they have an enjoyable shopping experience.Key...

  • Customer Service Representative

    1 week ago

    Bristol, Bristol, United Kingdom World Duty Free - WDF Full time

    {"title": "Customer Service Representative", "content": "At World Duty Free, we're looking for a skilled Customer Service Representative to join our team at Bristol Airport. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring they have an enjoyable shopping experience.Key...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom 4Sight Full time

    Job Title: Customer Service RepresentativeCompany: 4SightLocation: Bristol, UK About Us:4Sight is a dynamic and innovative company dedicated to delivering exceptional customer service and support. We are seeking a motivated and customer-focused individual to join our team in Bristol as a Customer Service Representative. Job Description:As a Customer...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom 4Sight Full time

    Job Title: Customer Service RepresentativeCompany: 4SightLocation: Bristol, UK About Us:4Sight is a dynamic and innovative company dedicated to delivering exceptional customer service and support. We are seeking a motivated and customer-focused individual to join our team in Bristol as a Customer Service Representative. Job Description:As a Customer...

  • Customer Service Representative

    4 days ago

    Bristol, Bristol, United Kingdom World Duty Free - WDF Full time

    {"title": "Customer Service Representative", "description": "At World Duty Free, we're looking for a talented Customer Service Representative to join our team at Bristol Airport. As a key member of our store team, you'll play a vital role in delivering an exceptional customer experience, building rapport with our customers, and sharing your knowledge and...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom World Duty Free - WDF Full time

    {"title": "Customer Service Representative", "description": "At World Duty Free, we're looking for a talented Customer Service Representative to join our team at Bristol Airport. As a key member of our store team, you'll play a vital role in delivering an exceptional customer experience, building rapport with our customers, and sharing your knowledge and...

  • Customer Service Representative

    4 weeks ago

    Bristol, Bristol, United Kingdom One Retail Full time

    About One RetailOne Retail is a leading retail company that values its customers and strives to deliver exceptional experiences. We are committed to fostering a culture that respects and celebrates individuality, and we want our colleagues to feel valued and empowered to reach their full potential.Job SummaryWe are seeking a highly motivated and enthusiastic...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom Diligenta Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our clients.About the RoleProvide timely and effective responses to customer inquiries via phone, email, and other...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom Diligenta Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our clients.About the RoleProvide timely and effective responses to customer inquiries via phone, email, and other...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom 4Sight Full time

    Job Title: Customer Service RepresentativeCompany: 4SightJob Type: Full-timeLocation: BristolAbout Us:4Sight is a dynamic and innovative company committed to delivering outstanding customer service and support. We are seeking a motivated and customer-focused Customer Service Representative to join our team in Bristol.Job Description:As a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom 4Sight Full time

    Job Title: Customer Service RepresentativeCompany: 4SightJob Type: Full-timeLocation: BristolAbout Us:4Sight is a dynamic and innovative company committed to delivering outstanding customer service and support. We are seeking a motivated and customer-focused Customer Service Representative to join our team in Bristol.Job Description:As a Customer Service...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom Diligenta Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide...

  • Customer Service Representative

    3 days ago

    Bristol, Bristol, United Kingdom Diligenta Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide...

  • Customer Service Representative

    4 days ago

    Bristol, Bristol, United Kingdom SLS Recruitment Ltd Full time

    Job OpportunityRepresent Clients in a Dynamic EnvironmentSLS Recruitment Ltd is seeking enthusiastic individuals to join our team as Customer Service and Sales Representatives. As a Customer Service, Sales and Marketing company, we are expanding and looking for ambitious people who would like the chance to build a new career in sales and customer service or...

  • Customer Service Representative

    5 days ago

    Bristol, Bristol, United Kingdom SLS Recruitment Ltd Full time

    Job OpportunityRepresent Clients in a Dynamic EnvironmentSLS Recruitment Ltd is seeking enthusiastic individuals to join our team as Customer Service and Sales Representatives. As a Customer Service, Sales and Marketing company, we are expanding and looking for ambitious people who would like the chance to build a new career in sales and customer service or...

  • Customer Service Representative

    2 days ago

    Bristol, Bristol, United Kingdom Vermelo RPO Full time

    About the TeamWe are a dynamic and supportive team that thrives on collaboration and customer satisfaction. Our team is dedicated to delivering exceptional results through hard work, dedication, and a passion for excellence.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative....

  • Customer Service Representative

    2 days ago

    Bristol, Bristol, United Kingdom Vermelo RPO Full time

    About the TeamWe are a dynamic and supportive team that thrives on collaboration and customer satisfaction. Our team is dedicated to delivering exceptional results through hard work, dedication, and a passion for excellence.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative....

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom Nuffield Health Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeNuffield Health Bristol Hospital is seeking a skilled Customer Service Representative to join our team. As a key member of our sales and business development team, you will be responsible for handling customer enquiries, providing timely and appropriate advice, and...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom Nuffield Health Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeNuffield Health Bristol Hospital is seeking a skilled Customer Service Representative to join our team. As a key member of our sales and business development team, you will be responsible for handling customer enquiries, providing timely and appropriate advice, and...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom SSP Group Full time

    About the RoleCustomer Service Representative at SSP GroupJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our...