Skincare Sales Professional

1 week ago

London, Greater London, United Kingdom Dr Sam's Skincare Full time
Job Title: Brand Retail Sales Specialist

About the Role:

We are seeking a highly motivated and experienced Brand Retail Sales Specialist to join our team at Dr Sam's Skincare. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with customers and store teams, and providing exceptional customer service.

Key Responsibilities:

  • Develop and execute sales strategies to achieve individual and team sales targets.
  • Build and maintain strong relationships with customers, store teams, and key retailers to drive repeat business and brand awareness.
  • Stay up-to-date with product/brand education to ensure the highest level of service and provide expert advice to customers.
  • Participate in and help organise store events designed to promote brand image, awareness, and maximise sales.
  • Engage with customers through in-store activities such as product application demos, our Routine Finder Quiz, and popup events.
  • Provide daily/weekly reports to management and collaborate with the Retail and Education Manager to develop and implement strategies for store performance, event planning, staff training, and sales growth.

Requirements:

  • Proven retail experience within the beauty industry, ideally skincare.
  • Skincare knowledge / passion preferred.
  • Demonstrable ability to provide personalised and effective customer service.
  • Track record of achieving sales and customer service targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and store teams.
  • Strong attention to detail, initiative, and the ability to work both independently and collaboratively.
  • Flexibility to work evenings, weekends, and bank holidays as needed.
  • Ability to travel across sites and outside of London according to the needs of the business.

About Dr Sam's Skincare:

Dr Sam's Skincare is a leading skincare brand that offers a range of innovative and effective products. Our mission is to provide high-quality skincare solutions that transform the lives of our customers and help them regain their confidence and freedom with clear, brighter skin.

We are committed to delivering exceptional customer service and building strong relationships with our customers and store teams. If you are a motivated and experienced sales professional who is passionate about skincare, we would love to hear from you.

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