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Skincare Specialist

2 months ago

London, Greater London, United Kingdom Skin + Me Full time
About Skin + Me

We're a mission-driven start-up revolutionizing the skincare industry with a focus on providing expert-approved products and personalized customer experiences.

Our goal is to make high-quality skincare accessible to everyone, without the hefty price tag or long waitlists.

We're seeking a highly skilled Skincare Specialist to join our team and help us achieve our vision.

Job Summary

We're looking for a talented individual to provide exceptional customer service, demonstrate product knowledge, and build long-lasting relationships with our customers.

As a Skincare Specialist, you'll be responsible for:

  • Delivering outstanding customer experiences on our skincare counters
  • Maintaining a clean and organized store environment
  • Confidently approaching customers to understand their skincare needs
  • Managing customer queries and resolving issues effectively
  • Achieving individual and team sales targets
  • Contributing to the development of new ideas and initiatives to drive customer satisfaction and sales growth
Requirements

To be successful in this role, you'll need:

  • A passion for skincare and customer service
  • Excellent communication and interpersonal skills
  • A sales-driven mindset with a focus on meeting and exceeding targets
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Knowledge of skincare concerns, ingredients, and product formulations (training will be provided)
What We Offer

We're committed to providing a comprehensive benefits package, including:

  • Competitive salary and commission structure
  • Highly discounted Skin + Me products
  • Exclusive training and development opportunities
  • Pension scheme
  • Healthcare cash plan, including mental health and wellbeing support
  • Employee referral scheme
Why Join Skin + Me?

We're a dynamic and entrepreneurial start-up with a focus on growth and development. As a Skincare Specialist, you'll have the opportunity to:

  • Make a meaningful impact on our customers' lives
  • Work with a talented team of experts in the skincare industry
  • Develop your skills and knowledge in a fast-paced and innovative environment