Technical Support Specialist

6 days ago


High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Ernest Gordon Recruitment. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients in the Security Access Control industry.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to Security Access Control systems
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and developments

Requirements:

  • 2+ years of experience in a technical support role
  • Strong understanding of Security Access Control systems and technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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