Technical Support Specialist

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Mobilus Limited Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Mobilus Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support to clients via phone, email, and remote access
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends
  • Communicate effectively with clients to understand their technical needs and provide solutions
Requirements
  • Fluency in English and German
  • Excellent customer service skills and an empathetic approach
  • Proactive and driven approach to learning and developing new skills
  • Basic technical experience including MS Windows, MS Office, and printer setup and configuration
  • IT certifications such as CompTIA A+ or similar an advantage
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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