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Client Success Manager

3 months ago

Brighton, Brighton and Hove, United Kingdom RocketMill Full time

Overview:
Become an integral part of the Client Leadership division at RocketMill, where we focus on harmonizing all digital aspects of the customer experience, from strategic planning to user experience and design.

Key Responsibilities:
In this role, you will take charge of integrating diverse service lines within our distinctive Total Performance framework. Your primary duties will include:

  • Overseeing the execution of client projects and campaigns, ensuring they align with RocketMill's comprehensive service offerings.
  • Coordinating with internal teams through detailed briefings.
  • Establishing cohesive project roadmaps.
  • Maintaining up-to-date client status documentation.
  • Managing timelines effectively to ensure project milestones are met.

Qualifications:
To thrive in this position, a robust digital marketing background and prior experience in an agency setting are essential. You should possess:

  • Exceptional communication and organizational skills.
  • The ability to cultivate strong relationships with clients.
  • A proactive approach to contributing to marketing strategies.

Interview Process:
Our interview approach is structured to foster a deeper understanding of your capabilities, commencing with an informal discussion and advancing through competency evaluations and final interviews with senior personnel.

If you are a motivated and enthusiastic professional who excels in a dynamic environment, we look forward to learning more about you.