Sensory Experience Manager

1 month ago

Freshwater East, Pembrokeshire, United Kingdom The Kraft Heinz Company Full time
About the Role

We are seeking a highly skilled Sensory Specialist to join our team at The Kraft Heinz Company. As a Sensory Specialist, you will play a critical role in driving design centricity within the organization, leveraging sensory activities and consumer product tests to support Marketing, R&D, and Procurement teams.

Key Responsibilities
  • Act as a technical expert in sensory and consumer experience, providing guidance on methods, test design, data analysis, and reporting.
  • Support protocol requirements across the business, including projects for ESG/VE/DTV, Change control, and Renovation & Innovation.
  • Manage and critically assess protocols, testing, and facilitation of internal sensory projects and CX workshops.
  • Develop and implement sensory, consumer, and innovation capability frameworks, following KH best practices.
  • Provide clear reporting and actionable recommendations to project teams.
  • Partner with the Global Consumer & Culinary Experience team to ensure mindset, protocols, and systems are implemented according to best practices.
About You
  • Experience running sensory and consumer studies for a large organization (at least 2-3 years).
  • Tertiary qualifications in a relevant field, such as Science, R&D, Marketing, Business, or Psychology.
  • Strong background in sensory science and demonstrated experience working in an independent role.
  • Ability to work cross-functionally and globally, with a strong understanding of sensory methodologies and experience running sensory testing and studies.
  • Consumer-first attitude and curiosity, with a key interest in the food and beverage industry.
About Us
  • Hybrid working arrangement, offering flexibility around when and where you work.
  • Pay for Performance, with industry-leading variable compensation offerings tied to company and individual performance.
  • Parental Leave, with 12 weeks paid parental leave for primary caregivers and up to 3 weeks for secondary caregivers.
  • Leave Options, including purchased leave, volunteer leave, and LiveWell leave programs.

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