Impact and Evaluation Manager

2 days ago

London, Greater London, United Kingdom FareShare Full time
About FareShare

FareShare is a leading national network of charitable food redistributors, comprising 18 independent organizations. Our mission is to use surplus food to support vulnerable individuals and communities across the UK.

We take good quality surplus food from the food industry and redistribute it to over 8,000 frontline charities and community groups. Our food is nutritious and good to eat, reaching charities across the UK, including school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes.

Every week, we provide enough food to create almost a million meals for those in need. Our goal is to help use surplus food to support those struggling to make ends meet and strengthen communities across the UK.

Our Strategy and Vision

Our vision is a UK where 'No good food goes to waste.' Our mission is to use surplus, fit-for-consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organizations that tackle the root causes of food poverty.

We are a community-driven organization that changes lives. Our values are:

  • Passion: We are passionate about our cause and the challenge ahead.
  • Ambition: We strive to go the extra mile and drive the change that must happen.
  • Respect: We respect ourselves, each other, our volunteers, partners, and beneficiaries.
  • Collaboration: We work together to be stronger.
  • Focus: We focus on providing the best service possible to deliver the most value for our clients and customers.
The Role

We are seeking an experienced Impact and Evaluation Manager to join our team. As a key member of our organization, you will help ensure that FareShare has a robust impact and evaluation framework and deliver research projects that clearly articulate and demonstrate the social and environmental outcomes of our work.

This role is critical in evidencing FareShare's impact through designing, developing, and implementing organizational-wide monitoring, evaluation, and learning initiatives. You will work closely with our Public Affairs, Policy, and Campaigns Consultant to ensure that our asks of government are well-evidenced.

You will collaborate cross-departmentally with marketing, public affairs, fundraising, and our ESG manager to design and implement impact measurement tools and communicate these effectively. You will also support the development and implementation of evaluation projects to better understand our community's needs and maximize the social value of our work.

Key responsibilities include:

  • Reviewing and updating the Impact & Evaluation frameworks, including FareShare's Theory of Change.
  • Developing measurement tools and supporting the measurement of impact in a robust and consistent way, informed by FareShare's Theory of Change.
  • Analyzing data and providing meaningful data insights.
  • Supporting FareShare's Public Affairs and Policy function to ensure asks of government are well-evidenced.
  • Collaborating cross-departmentally to design and implement impact measurement tools and communicate these effectively.
  • Supporting the development and implementation of evaluation projects to better understand our community's needs and maximize the social value of our work.
  • Producing high-quality impact reports for internal and external stakeholders.
  • Analyzing survey data and researching the wider context.
  • Summarizing and disseminating complex information in a simple, accessible way to develop consistent sources of truth and share key information organization-wide.
  • Helping to improve Impact & Evaluation practices across FareShare, with a focus on environmental outcomes/impact to measure environmental impact in line with FareShare's Theory of Change outcomes.

Essential criteria include:

  • 1-3 years' experience in a similar role or working on Impact & Evaluation and research projects.
  • In-depth knowledge and experience of impact measurement and evaluation methods, tools, and techniques, including Theory of Change, logic models, quantitative and qualitative analysis, and evaluation frameworks.
  • Experience analyzing, interpreting, and presenting internal data and contextual research into engaging insights for a variety of audiences.
  • Strong communication and stakeholder engagement skills, including report writing, stakeholder engagement, generating impact reports, and presentations.
  • Experience with project management and collaborating cross-departmentally to drive evaluation or research, including co-designing impact measurement tools, conducting surveys, and leading working groups.

Desirable criteria include:

  • Experience collaborating with marketing, IT and data teams, public affairs and policy teams to implement impact measurement tools and build compelling narratives.
  • Experience updating Theory of Change, familiarity with change methodologies, and why they are important.
  • Experience designing and carrying out surveys to measure impact.
  • Experience designing, executing, and embedding measurement frameworks.
  • Experience of policy research and policy development support.
  • Experience working cross-functionally within a busy organization meeting project deadlines.
  • Experience briefing and managing external consultants.
  • Experience building contacts with and working alongside academic partners.
  • Able to develop strong internal and external relationships.
  • Ability to think creatively and use data to tell stories.
  • Experience interpreting publicly available data to build an understanding of the wider context and setting.
  • Experience of, or willingness to develop, data visualization skills, such as PowerBI, Tableau, QGIS.
  • Highly numerate and computer literate, including excellent Microsoft Excel and PowerPoint skills, as well as a wider range of project management, CRM, and internal communication tools.
  • Knowledge of, and interest in, FareShare's mission.

Competencies and behaviors include:

  • Good communication skills, written and verbal.
  • An enquiring mind, highly organized with good attention to detail.
  • Proficient IT skills, including all Microsoft office packages; specifically, an advanced user of Excel with technical skills to analyze data.
  • Enthusiastic approach.
  • Flexibility and ability to work well as part of a team and independently.
  • Curiosity and empathy with FareShare's mission and strategy.
  • A commitment to Equality and Diversity.

We offer a range of benefits, including:

  • Hybrid/flexible working with regular UK travel.
  • 28 days' annual leave + 8 bank holidays.
  • Employer's pension contribution.
  • Employee Assistance Program.
  • Interest-free bicycle purchase loan scheme.
  • Season ticket loan.

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