Digital Operations Manager

7 days ago

Mansfield, Nottinghamshire, United Kingdom EMBS Technology Full time

About the Role:

EMBS Technology is seeking an experienced Digital Service Manager to join their dynamic team. In this role, you'll play a key part in delivering digital services across the organisation, helping to achieve business objectives. You'll work closely with internal digital teams, the wider organisation, and external suppliers to manage system changes, ensuring they are implemented efficiently and deliver maximum value.

Key Responsibilities:

  • Develop and implement digital service strategies to drive business growth and improve customer experience.
  • Lead cross-functional teams to deliver digital projects, ensuring they are delivered on time, within budget, and to the required quality standards.
  • Collaborate with stakeholders to identify and prioritize digital service improvements, ensuring they align with business objectives.
  • Manage and maintain digital service relationships with external suppliers, ensuring they meet service level agreements and deliver high-quality services.
  • Develop and implement ITIL-based service management processes to ensure efficient and effective service delivery.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to work on exciting digital projects and make a real impact on the business.

About Us:

EMBS Technology is a leading provider of digital services, committed to delivering exceptional customer experiences. We're passionate about using technology to drive business growth and improve lives.

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