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Digital Operations Manager
2 months ago
We are seeking an experienced Digital Service Manager to join our dynamic team at EMBS Technology. As a key member of our digital operations team, you will play a crucial part in delivering exceptional customer service and driving effective change in a collaborative environment.
Key Responsibilities- Manage system changes to ensure efficient implementation and maximum value delivery
- Work closely with internal digital teams, the wider organization, and external suppliers to achieve business objectives
- Apply ITIL and industry best practices to ensure strong governance and effective solutions
- Contribute to continuous improvements in services and governance
- Pension Scheme: An exceptional employer contribution rate of approximately 28%
- Recognition Scheme: A values-based recognition programme to celebrate your contributions
- Flexible Working: Options include full-time, part-time, compressed hours, and partial remote working
- Generous Holiday Allowance: 27.5 days of annual leave, with the option to add 6 extra days, plus 8 public holidays
- Parental Leave: 26 weeks of full pay for eligible employees
- Professional Development: Support for further professional qualifications and payment for one annual professional subscription
- Employee Assistance: Access to a free, confidential Employee Assistance Programme
- Annual health check and £15 monthly well-being allowance
- Office Perks: Complimentary tea, coffee, and soft drinks, with on-site free parking
- Employee Discounts: Access to exclusive offers and discounts
We value a healthy work-life balance and are committed to providing flexible working arrangements. Whether it's job sharing, flexible hours, or working from home, we are open to discussing what flexibility means to you.
