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Host/Hostess - Harbour Hotels

1 month ago

Guildford, Surrey, United Kingdom Guildford Harbour Hotel Full time
About Us

Guildford Harbour Hotel and Spa is a luxurious 4-star hotel located in the heart of Guildford, a vibrant and upscale shopping destination. Our hotel features 183 stylish bedrooms, two restaurants, a state-of-the-art gym, and an indulgent HarSPA offering a range of treatments and spa day experiences.

The Role

We are seeking a skilled and enthusiastic Host/Hostess to join our restaurant team. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and working closely with our team to deliver an outstanding dining experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring a warm and welcoming atmosphere for our guests
  • Work closely with our team to deliver an outstanding dining experience
  • Assist with table management, including seating and serving guests
  • Maintain a high level of knowledge about our menu, drinks, and services
  • Contribute to a positive and supportive team environment
What We Offer

As a Host/Hostess at Guildford Harbour Hotel and Spa, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Free meals and uniform
  • Access to our state-of-the-art gym and HarSPA facilities
  • A fun and supportive team environment
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • A passion for delivering exceptional customer service
  • A flexible and adaptable approach to work
How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you