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Customer Service Representative
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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service, guiding customers through our product range, and ensuring a seamless shopping experience.
Key Responsibilities- Assist customers in selecting products, providing expert advice and guidance
- Process transactions, handle customer queries, and resolve any issues that may arise
- Work collaboratively with colleagues to maintain a high level of customer satisfaction
- Stay up-to-date with product knowledge, including features, benefits, and pricing
- Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy
- A competitive salary and benefits package
- Ongoing training and development opportunities to enhance your skills and knowledge
- A fun and dynamic work environment, with a focus on teamwork and collaboration
- The chance to work with a leading brand in the parent and baby industry
- Previous retail or customer service experience
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Ability to learn and retain product knowledge
- Flexibility to work a variety of shifts, including weekends and holidays