Customer Support Specialist

3 weeks ago


Silverburn Centre, Glasgow City, United Kingdom Optical Express Full time

Role: Customer Support Specialist

Working Hours: 40 hours per week, Full Time

Work Environment: Office based

Compensation: £23, plus performance-related bonuses

Optical Express is a distinguished organization committed to delivering exceptional patient care and achieving outstanding clinical results. With a strong emphasis on investing in both its workforce and technology, Optical Express has been a reliable provider of eye care for over three decades.

As a Customer Support Specialist, you will engage with both current and prospective customers/patients, address inquiries, and facilitate appointment scheduling. This position necessitates excellent communication abilities, a customer-focused mindset, and a readiness to learn and grow.

Benefits of Joining Us:

  • Attractive bonus opportunities
  • Contemporary working environment
  • Generous annual leave policy
  • Access to complimentary eye surgery and examinations
  • Discounts on eyewear
  • Support for training and professional development
  • Pension plan benefits

You will be part of a culture that prioritizes care, trust, and integrity, both within the organization and in the local community through various charitable initiatives. This role presents an excellent opportunity for professional growth and development in a supportive environment.

Optical Express is an equal opportunity employer.



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