Technical Support Specialist

2 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Clearline Recruitment Ltd Full time

Exciting Opportunity for Technical Support Professionals

Are you looking for a position that allows you to make a meaningful contribution and positively influence the experiences of others? Join our esteemed client as a Technical Support Specialist on a contract basis.

Key Responsibilities:

  • Deliver technical assistance to a large user base.
  • Document and monitor incidents through IT service management platforms.
  • Work collaboratively with various teams to enhance service delivery.
  • Diagnose and resolve technical challenges efficiently.
  • Provide exceptional customer service while addressing IT inquiries.

Essential Qualifications:

  • Proficiency in IT service management tools.
  • Strong collaborative skills and teamwork orientation.
  • Willingness to acquire new technical competencies.
  • Familiarity with enterprise-level solutions is advantageous.
  • Prior experience in customer service is preferred.

Location: Remote

Compensation: Competitive hourly rate

Employment Type: Full Time

Contract Duration: Temporary

For further information, please contact Clearline Recruitment Ltd.



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