Technical Support Specialist
2 weeks ago
Exciting Opportunity for Technical Support Professionals
Are you looking for a position that allows you to make a meaningful contribution and positively influence the experiences of others? Join our esteemed client as a Technical Support Specialist on a contract basis.
Key Responsibilities:
- Deliver technical assistance to a large user base.
- Document and monitor incidents through IT service management platforms.
- Work collaboratively with various teams to enhance service delivery.
- Diagnose and resolve technical challenges efficiently.
- Provide exceptional customer service while addressing IT inquiries.
Essential Qualifications:
- Proficiency in IT service management tools.
- Strong collaborative skills and teamwork orientation.
- Willingness to acquire new technical competencies.
- Familiarity with enterprise-level solutions is advantageous.
- Prior experience in customer service is preferred.
Location: Remote
Compensation: Competitive hourly rate
Employment Type: Full Time
Contract Duration: Temporary
For further information, please contact Clearline Recruitment Ltd.
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