Accommodation Office Team Leader
15 hours ago
Job Title: Accommodation Office Team Leader
Location: Northampton Mereway
Contracted Hours Available: 18
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal. With a focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager, but also in leading the team to deliver great standards and exceptional service every day.
Key Responsibilities:
- Customer Centricity: Be customer-focused with a passion for driving excellence in service.
- Leadership: Demonstrate good leadership skills and maintain a positive, forward-thinking approach.
- Commercial Acumen: Comfortably review store performance data and be commercially minded.
- Teamwork: Exhibit engaging and enthusiastic teamwork.
About Us: Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products. We are committed to providing an exceptional customer experience and are passionate about celebrating our customers' life moments.
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