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Accommodation Team Leader

2 months ago

Northampton, Northamptonshire, United Kingdom Card Factory Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader at Card Factory. As a Team Leader, you will play a key role in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities:

  1. Customer Centricity: Demonstrate a passion for delivering exceptional customer service and driving excellence in service.
  2. Leadership: Exhibit good leadership skills and maintain a positive, forward-thinking approach to motivate and inspire the team.
  3. Performance Management: Comfortably review store performance data to identify areas for improvement and implement strategies to drive growth.
  4. Commercial Acumen: Demonstrate a commercially minded approach to drive sales and revenue growth.
  5. Teamwork: Exhibit engaging and enthusiastic teamwork to create a positive and productive work environment.

Requirements:

  • Excellent customer service skills
  • Good leadership and communication skills
  • Ability to work in a fast-paced environment
  • Commercial acumen and analytical skills
  • Ability to motivate and inspire a team