Customer Service Representative

3 weeks ago


Cardiff, Cardiff, United Kingdom Village Hotels - Cardiff Full time
About Village Hotels - Cardiff

Village Hotels - Cardiff is a vibrant and modern hotel that offers a unique blend of work, play, and relaxation. Our team is passionate about delivering exceptional guest experiences and creating a warm and welcoming atmosphere for all our visitors.

Job Title: Receptionist (Afternoons and Evenings)

We are seeking a friendly and proactive Receptionist to join our team on a part-time basis. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring that every guest receives a warm and personalized welcome.

Key Responsibilities:
  • Provide exceptional customer service to all guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Process payments and handle cash transactions.
  • Maintain a high level of knowledge about the hotel and local area, making recommendations and providing information to guests.
  • Work collaboratively with other departments to ensure seamless delivery of services.
What We Offer:
  • A competitive hourly rate.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Excellent training and development opportunities.
  • A fun and supportive team environment.
  • Discounts on food and beverage purchases.
Requirements:
  • Excellent communication and interpersonal skills.
  • A positive and friendly attitude.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hotel software.
  • Availability to work a variety of shifts, including afternoons and evenings.


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time £26,000 - £28,000

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Rise Technical Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities: Provide excellent customer service and...


  • Cardiff, Cardiff, United Kingdom Monmouthshire Building Society Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Monmouthshire Building Society. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to their queries, and resolving any issues in a timely and professional manner.Key...


  • Cardiff, Cardiff, United Kingdom Future Publishing Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Future Publishing. As a Customer Service Representative, you will be the primary point of contact between our business and our customers, providing exceptional support and service to ensure their needs are met.Key...


  • Cardiff, Cardiff, United Kingdom Monmouthshire Building Society Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Monmouthshire Building Society. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to their queries, and resolving any issues they may have.Key Responsibilities:Provide excellent...


  • Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    Customer Care Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Care Representative. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving customer complaints in...


  • Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    Customer Care Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Care Representative. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving customer complaints in...


  • Cardiff, Cardiff, United Kingdom Monmouthshire Building Society Full time

    Customer Service RepresentativeWe are currently recruiting for a Customer Service Representative to join our team at Monmouthshire Building Society. As a Customer Service Representative, you will be responsible for providing excellent customer service to our members, answering their queries, and resolving any issues they may have.Key Responsibilities:Provide...


  • Cardiff, Cardiff, United Kingdom Future Publishing Full time

    At Future, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact between our business and our customers. You will support customers while they complete their online comparisons, offer clarity on product information, and help customers take advantage of...


  • Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    We are seeking a skilled Customer Service Representative to join our team at Ritz Recruitment. As a Customer Service Representative, you will be responsible for handling customer contacts by telephone, email, and Live Chat.Key Responsibilities:Effectively handle inbound calls regarding insurance and accurately record the outcome of each contact.Manage...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Customer Service RepresentativeAre you a customer-facing individual looking to branch into the renewable energy market? We are seeking a Customer Service Representative to provide vital assistance to ensure customers receive the best possible service.This is an incredibly varied role where you will gain invaluable experiences to develop your skillset. You...


  • Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Owens Group. As a key member of our Pallet Network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate answers to customer inquiries.Key...


  • Cardiff, Cardiff, United Kingdom Innovate Recruitment Ltd Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Innovate Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Data entry tasks to ensure accuracy and...


  • Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    Customer Care Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the insurance industry.Key Responsibilities:Handle inbound calls and...


  • Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    Customer Care Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the insurance industry.Key Responsibilities:Handle inbound calls and...


  • Cardiff, Cardiff, United Kingdom Teleperformance Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service across various channels, including telephone, email, webchat, and social media.Key Responsibilities:Provide...


  • Cardiff, Cardiff, United Kingdom Teleperformance Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service across various channels, including telephone, email, webchat, and social media.Key Responsibilities:Provide...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Customer Service RepresentativeAre you looking to develop a lifelong set of skills within the futureproof energy market? We are seeking a Customer Service Representative to join our team at Rise Technical Recruitment Limited.This is an exciting opportunity to gain invaluable experiences and develop your skillset in a varied role that includes technical...


  • Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Owens Group. As a key member of our Pallet Network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate answers to customer inquiries.Key Responsibilities:Investigate...


  • Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Owens Group. As a key member of our Pallet Network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate answers to customer inquiries.Key Responsibilities:Investigate...


  • Cardiff, Cardiff, United Kingdom Future Publishing Full time

    At Future, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact between our business and customers, supporting them while they complete their online comparisons, offering clarity on product information, and helping customers take advantage of special...