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Customer Service Representative

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

Overview

Lookers VW Newcastle

Contract: Permanent, full-time

Salary: £25,000

Working Hours: 42 hours a week, negotiable

We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist/Showroom Host at Lookers VW Newcastle. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our customers.

As a Receptionist/Showroom Host, you will be the first point of contact for our customers and will be responsible for ensuring the dealership is kept tidy and presentable at all times. You will also be responsible for contributing to a happy and positive working environment, assisting with general administrative duties, and maintaining the highest levels of professionalism.

Responsibilities

  • Provide exceptional customer service and ensure a warm and welcoming experience for our customers
  • Ensure the dealership is kept tidy and presentable at all times
  • Contribute to a happy and positive working environment
  • Assist with general administrative duties
  • Maintain the highest levels of professionalism

Requirements

We are looking for someone who has pride in high standards, excellent communication skills, and the ability to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will also need to have experience working in a similar role, strong organisational skills, and an eye for detail.

About Us

Lookers is a leading automotive retailer with a reputation for excellence. We are committed to providing our customers with a world-class experience and are looking for talented individuals to join our team.