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Café Operations Supervisor

2 months ago

Englefield Green, Surrey, United Kingdom Benugo Full time

Company Overview:
Benugo is a renowned brand that encompasses a variety of award-winning high street stores, as well as cafes and dining establishments located in some of the most cherished public spaces and visitor attractions.

Position Summary:
We are seeking a dedicated Café Operations Supervisor to lead our team at a prominent location within a prestigious visitor centre.

This venue features a vibrant restaurant and multiple cafes, offering a seasonal menu that highlights British classics made from locally sourced ingredients. Our cafes provide a selection of freshly prepared sandwiches, delectable cakes, and environmentally friendly coffee.

Working Hours:
The establishment operates seven days a week, primarily during daytime hours, necessitating availability for weekend shifts.

Key Responsibilities:
- Oversee, manage, and inspire a team of café staff.
- Ensure seamless operations and maintain high standards of customer service.
- Strive for continuous improvement in sales and service quality.
- Support and evaluate team performance through regular feedback, training, and mentorship.
- Uphold rigorous Food Safety and Health & Safety standards.

About the Venue:
The visitor centre is an award-winning architectural marvel, serving as a hub for various attractions. It features sustainable design elements and offers additional amenities, including a shop that promotes British craftsmanship.

Candidate Profile:
The ideal candidate will possess a solid understanding of food and beverage operations, exceptional customer service skills, and strong leadership capabilities. Experience in coffee preparation is essential.

Additional Benefits:
Benugo fosters a culture of inclusivity and career advancement for all employees. We offer a range of benefits, including:
- Complimentary meals during shifts
- Free beverages at any Benugo location
- Monthly allowance for use at Benugo establishments
- Competitive salary
- Life insurance
- Enhanced parental leave policies
- Company sick leave and annual leave
- Opportunities for professional development within a dynamic and growing organization
- Employee discounts at various retailers and fitness providers
- Access to an Employee Assistance Programme and trained Mental Health First Aiders.