Bilingual Customer Success Manager

3 days ago

Leicester, Leicester, United Kingdom Page Personnel Sales Full time

About Our Company

Page Personnel Sales is a leading recruitment agency in the sales industry, with a strong reputation for delivering exceptional service to our clients and candidates.

We are currently seeking a highly skilled Customer Success Manager to join our team, who will be responsible for delivering outstanding customer service and ensuring the success of our clients' sales teams.

Key Responsibilities

  1. Customer Service and Support

Provide exceptional customer service to our clients, responding to their queries and concerns in a timely and professional manner.

Account Management

Build and maintain strong relationships with our clients, understanding their needs and delivering tailored solutions to meet their sales goals.

Performance Analysis

Monitor and analyze sales performance data, identifying areas for improvement and providing actionable insights to our clients.

Training and Development

Develop and deliver training programs to our clients' sales teams, focusing on sales techniques, product knowledge, and customer service skills.

Industry Trends and Insights

Stay up-to-date with the latest sales trends and industry developments, providing valuable insights and recommendations to our clients.

Requirements

  1. Strong Educational Background

A degree in a relevant field, such as business, marketing, or sales.

Customer Service Experience

Proven experience in customer-facing roles, with a strong track record of delivering exceptional customer service.

Leadership Skills

Ability to lead and manage teams, with a strong focus on customer service and sales performance.

Communication Skills

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.

Industry Knowledge

Strong knowledge of the sales industry, with a focus on customer service and sales performance.

What We Offer

  1. Competitive Salary

A competitive salary and benefits package, reflecting your skills and experience.

Opportunities for Growth

Opportunities for career advancement and professional growth, within a dynamic and supportive team.

Flexible Working

A flexible working environment, with a focus on work-life balance and employee well-being.

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