Client Relationship Manager

4 weeks ago


Ipswich, Suffolk, United Kingdom Employment Specialist Full time
Position Overview

We are seeking a skilled Client Relationship Manager to join our dynamic team, leveraging your knowledge in the Commercial Insurance sector to build and maintain robust connections with key Insurers.

This role involves direct engagement with Insurers, which may necessitate occasional travel.

You will be responsible for overseeing relationships with a select group of prominent Insurers while working in tandem with a dedicated team to deliver critical business insights that drive growth and strengthen partnerships.

Prepare to engage with senior leadership on complex issues and vital business discussions.

This position supports a hybrid work model, allowing flexibility between remote and in-office work.

Key Responsibilities of the Client Relationship Manager include:

  • Providing Insurers with comprehensive performance metrics and discussing these with Clients
  • Assessing Insurer performance against established service benchmarks across all operational areas
  • Enhancing the business pipeline through strategic conversations
  • Addressing any concerns related to Insurer performance in a timely manner

Ideal candidates for the Client Relationship Manager role will demonstrate:

  • Expertise in Commercial Insurance, establishing credibility across various business discussions
  • Outstanding relationship management capabilities
  • Strong verbal and written communication skills, particularly at the executive level
  • Meticulous attention to detail, robust analytical skills, and a commitment to quality
  • Proactive negotiation and influence skills


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