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Client Relationship Manager

2 months ago

Ipswich, Suffolk, United Kingdom Pure Resourcing Solutions Limited Full time

Are you ready to elevate your career in a dynamic environment? If you possess a background in the travel industry, we invite you to explore an exciting opportunity with Pure Resourcing Solutions Limited, a company renowned for delivering exceptional experiences and outstanding service.

Our client takes pride in their exclusive collections, collaborating closely with partners to ensure their objectives are met with precision and excellence.


Position Overview:

We are in search of a commercially savvy, proactive, and customer-centric Client Relationship Manager. In this role, you will lead a responsive team dedicated to achieving the commercial and strategic goals of our partners.

Your responsibilities will include:

  • Building and maintaining robust relationships with clients, ensuring a deep understanding of their requirements to deliver superior service.
  • Leading and mentoring the Client Management team, overseeing their activities to ensure alignment with business objectives.
  • Utilizing your innovative thinking and business insight to drive performance, showcasing the effectiveness of your initiatives through regular analysis and reporting.
  • Championing the use of our CRM platform, ensuring meticulous tracking of engagements, opportunities, and potential challenges.
  • Fostering customer retention by enhancing the client experience, facilitating growth in both new and existing markets, and optimizing service offerings.

To excel in this role, you should possess:

  • Exceptional communication and relationship-building skills.
  • A strong ability to drive commercial success and continuous improvement.
  • A results-oriented mindset with outstanding stakeholder management capabilities.

Join us in making a significant impact in the travel sector while advancing your professional journey.