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Senior Client Relationship Executive

2 months ago

Ipswich, Suffolk, United Kingdom WTW Full time
Key Responsibilities:
  • Client Engagement: Cultivating strong partnerships with clients who are carriers of FINEX insurance, ensuring close collaboration to assess and track performance against established service benchmarks for quoting, placement, policy issuance, and claims handling.
  • Product Knowledge: Developing a comprehensive understanding of FINEX offerings and associated insurance products, collaborating with the FINEX placement and claims teams to grasp client needs and enhance service offerings for the benefit of the FINEX team’s clientele.
  • Analytical Reporting: Conducting thorough analysis, interpretation, and presentation of detailed client performance reports.
  • Team Collaboration: Fostering relationships with FINEX team members to stay informed about strategic shifts and challenges, providing insights on client preferences as necessary.
  • Financial Oversight: Establishing and nurturing connections with FMS colleagues to oversee financial metrics, manage budgets, and enhance analytical data.
  • Global Coordination: Collaborating with FMS team members globally to ensure data integrity, accuracy, and completeness, facilitating a uniform delivery of services across regions.