Quality Assurance Specialist
4 days ago
A leading law firm, G2 Legal Limited, is seeking an experienced Quality Assurance Specialist to play a key role in the development and implementation of its comprehensive internal audit function.
The ideal candidate will have a proven track record in audit and file reviews within a legal or professional services environment.
As a Quality Assurance Specialist, you will report directly to the Director of Risk and Compliance, supporting the firm's ongoing compliance with its existing external certifications, including ISO9001, ISO14001, and ISO27001, CQS, SQM, and other relevant certifications.
Key Responsibilities:
- Create and maintain the annual Audit Schedule
- Prepare and perform internal audits, including departmental file reviews in line with the Audit Schedule from end to end, including consultation with audit sponsor/Heads of Department, completion and verification of corrective actions within agreed timescales, report writing, trend analysis, and record keeping
- Plan and prepare for external audit visits and follow up on any identified findings and opportunities for improvement
- Maintain corrective action plans in keeping with the requirements of the firm's external certifications
- Identify and support the implementation of continuous improvement opportunities arising from internal audits and file reviews, including changes to policies/procedures and process mapping
- Create and maintain relevant audit metrics as a means of reporting to senior management and key stakeholders
Benefits:
- Workplace pension offering up to 6% matched contributions
- Life Assurance at 4x annual salary
- Occupational Sick Pay Scheme
- Access to 24-hour Employee Assistance Programme
- Free annual Headspace subscription
- Subsidized city centre parking/annual travel tickets
- Employee Referral Scheme
- Salary sacrifice benefits, including Holiday Purchase – offering an additional purchase of 1 working week (pro rata for part-time employees)
- Healthcare Cash Plan via Westfield Health
- Critical Illness Cover
- Benefit Hub – Offering vouchers and cashback rewards
- Cycle 2 Work Scheme
- Technology Purchase Scheme
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