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Customer Service Representative

2 months ago


Cheltenham, Gloucestershire, United Kingdom Coventry Building Society Full time
About the Role

We are seeking a friendly and helpful individual to join our team in our Stonehouse branch as a Customer Service Assistant. This is a part-time opportunity working 8.45am-5.45pm every Saturday.

Key Responsibilities
  • Supporting a wide range of customers in a welcoming environment
  • Finding solutions for customers and keeping up to date with our services and policies
  • Dealing with cash transactions carefully and accurately
  • Taking calls and other duties for our greater Customer Service area
Requirements
  • A positive, personable attitude and excellent communication skills
  • The confidence to engage with lots of people and have a strong customer/people focus
  • The ability to be accurate and engage with a diverse range of people
About Us

As a mutual, we have always worked together to improve the lives of others. Now the second largest Building Society in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.

We are serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you will make us stronger.