Client Service Associate

3 days ago


Gillingham, Kent, United Kingdom Jago Consultants Full time
Job Description

We are currently working with a leading automotive dealership who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Key Responsibilities:

  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers' needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

Requirements:

  • At least 2 years' experience working as a Service Advisor
  • Full driving licence

This is an excellent opportunity for a Service Advisor to join a reputable company and develop their career in a dynamic and supportive environment. The company offers a range of benefits, including a company pension scheme, company benefits scheme, and bonus scheme.



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