Complex Case Support Specialist

4 days ago

Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job Description

**Job Summary:**

We are seeking a highly skilled and experienced Complex Case Support Specialist to join our Integrated Discharge service team at East Lancashire Hospitals NHS Trust. The successful candidate will play a critical role in providing pro-active and responsive case management support to patients and healthcare professionals across our hospital sites.

Key Responsibilities:

  • Provide efficient and effective assistance to maintain timely discharge processes for adult patients in acute elective and rehabilitation wards.
  • Contribute to the reduction in length of stay and ensure patients have discharge plans from admission that are dynamic and progressing towards a safe and well-planned discharge.
  • Establish and maintain positive and productive joint working with system partners and staff at ward level.
  • Work independently on their own initiative without direct supervision when out of the office base, reporting back progress and informing the complex case managers of any problems arising.
  • Ensure patients' case notes and referral information are handled according to Trust policy and recorded appropriately.
  • Participate and correlate information, with regard to the delayed discharge process, from reports/overviews or ward visits and communicating with ward co-ordinators which will initiate alerts, to enable qualified members of the Integrated Discharge service Team to action resolution of delays in the discharge process.
  • Give advice to ward staff at all levels as queries arise with regard to Discharge within remit of knowledge and role.
  • Escalate unresolved issues, disputes and delays in the care process to the senior complex case manager to enable these to be resolved in a timely manner.
  • Prioritise and organise own caseload of work, visiting wards on a daily basis, working on own initiative to ensure deadlines are met and a high standard of service is provided.
  • Support discharge processes that comply with The Hospital and Community support policy operating model 2021.
  • Refer any complaints or unresolved issues to the line manager or delegated person.
  • Respond to bleep/calls in a timely and professional manner.
  • Screen and input information on referrals and trusted assessment documents.
  • Identify risk triggers within the referral/trusted assessment documents and initiate appropriate action.
  • Work within limits of own competence and responsibility, referring issues arising beyond these limits to qualified team members for action.
  • The post holder will be expected to utilise PAS, analyse and input to electronic central referral logs, electronic patient tracking systems and live client data bases within Social Services.
  • Provide additional support to the Integrated Discharge service, as necessary, or to implement improvements, training and provide cover for annual leave and sickness.
  • Understand own limitations and areas of responsibility.
  • Document accurate records of work undertaken, ensuring variation of expected outcomes are highlighted.
  • Collate and maintain monthly statistics as required.

  • Complex Case Manager

    6 days ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job OverviewThe post holder will be a key member of the Integrated Neighbourhood Team, providing leadership and support on matters relating to admission avoidance and the transfer of care.The post holder will work closely with all services, integrating working practices to streamline processes, share knowledge, and benefit patient experience, outcomes, and...

  • Complex Case Manager

    7 days ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job OverviewThe post holder will be a key member of the Integrated Neighbourhood Team, providing leadership and support on matters relating to admission avoidance and the transfer of care.The post holder will work closely with all services, integrating working practices to streamline processes, share knowledge, and benefit patient experience, outcomes, and...

  • Complex Case Manager

    6 days ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    About the RoleWe are seeking an experienced and skilled Complex Case Manager to join our Integrated Neighbourhood Team at East Lancashire Hospitals NHS Trust. As a key member of our team, you will play a vital role in providing high-quality, patient-centered care to individuals with complex needs in the community.Key ResponsibilitiesProvide case management...

  • Complex Case Manager

    7 days ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    About the RoleWe are seeking an experienced and skilled Complex Case Manager to join our Integrated Neighbourhood Team at East Lancashire Hospitals NHS Trust. As a key member of our team, you will play a vital role in providing high-quality, patient-centered care to individuals with complex needs in the community.Key ResponsibilitiesProvide case management...

  • Advanced Case Management Support Specialist

    4 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Position Overview The role involves delivering a proactive and responsive case management function within the Integrated Discharge service. This position serves as a pivotal point for managing intricate cases at the ward level, contributing to the evaluation of needs, discharge strategies, and the coordination and assessment of services necessary for...

  • Military Litigation Solicitor

    6 days ago

    Blackburn, Blackburn with Darwen, United Kingdom AWH Solicitors Ltd Full time

    Job SummaryAH Solicitors Ltd is seeking an experienced Military Litigation Solicitor to join our team. As a key member of our defence litigation department, you will be responsible for managing a caseload of complex military claims against the Ministry of Defence.Key ResponsibilitiesCase Management: Manage a high volume of complex and high-value military...

  • Military Litigation Solicitor

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom AWH Solicitors Ltd Full time

    Job SummaryAH Solicitors Ltd is seeking an experienced Military Litigation Solicitor to join our team. As a key member of our defence litigation department, you will be responsible for managing a caseload of complex military claims against the Ministry of Defence.Key ResponsibilitiesCase Management: Manage a high volume of complex and high-value military...

  • HR Support Specialist

    7 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Support Specialist to join our team at Hays Specialist Recruitment Limited. As an HR Support Specialist, you will provide administrative support to our HR team, ensuring the smooth operation of our HR functions.Key ResponsibilitiesContract Management: Produce employment contracts and changes...

  • HR Support Specialist

    6 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Support Specialist to join our team at Hays Specialist Recruitment Limited. As an HR Support Specialist, you will provide administrative support to our HR team, ensuring the smooth operation of our HR functions.Key ResponsibilitiesContract Management: Produce employment contracts and changes...

  • Mental Health Complex Case Manager

    3 days ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    About the RoleThe Research Support Officer position at East Lancashire Hospitals NHS Trust is a unique opportunity to combine administrative tasks with laboratory and clinical support. This role involves extensive collaboration with external stakeholders, colleagues, and departments.As a Research Support Officer, you will be part of a team supporting cancer...

  • Mental Health Complex Case Manager

    3 days ago

    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    About the RoleThe Research Support Officer position at East Lancashire Hospitals NHS Trust is a unique opportunity to combine administrative tasks with laboratory and clinical support. This role involves extensive collaboration with external stakeholders, colleagues, and departments.As a Research Support Officer, you will be part of a team supporting cancer...

  • Care Support Specialist

    4 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Creative Support Full time

    Are you seeking a fulfilling and dynamic role that offers variety and satisfaction each day? Creative Support is in search of a compassionate, dependable, and proactive Care Support Specialist to become part of our welcoming and dedicated team. In our lively environment, we deliver exceptional care and assistance to individuals with diverse support...

  • HR Support Specialist

    1 week ago

    Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Support Administrator to join our team at Hays Specialist Recruitment Limited. As an HR Support Administrator, you will play a crucial role in providing high-quality HR support to our clients in the education sector.Key ResponsibilitiesContract Management: Produce employment contracts and...

  • Children's Healthcare Assistant

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Apollo Home Healthcare Ltd Full time

    Job DescriptionJob Title: Children's Healthcare Assistant - Complex Care SpecialistJob Summary: We are seeking a dedicated and compassionate Healthcare Assistant to provide essential care to a young service user with complex care needs. The successful candidate will accompany the service user to school, provide support with physical and clinical needs, and...

  • Technical Support Specialist

    4 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Daniel James Resourcing Ltd Full time

    Job OverviewPosition: 2nd Line Technical Support SpecialistDepartment: IT Support ServicesReporting To: Service Operations Team LeaderRole Summary: We are looking for a committed 2nd Line Technical Support Specialist to become a vital part of our client's IT Support Services team. This position plays a crucial role in delivering exceptional first and...

  • Family Support Specialist

    3 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Teaching Personnel Full time

    About UsWe are a specialist SEMH (Social, Emotional, and Mental Health) school dedicated to supporting students with complex needs. We provide a nurturing and inclusive environment where every student is encouraged to reach their full potential. We believe that a strong partnership between school and home is essential for the success of our students.The...

  • Conveyancing Administrative Support Specialist

    4 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom FR Recruitment & Training Limited Full time

    Position Overview Conveyancing Administrative Support Specialist We are seeking a dedicated professional to assist with the administrative aspects of conveyancing services. This role involves: Client Interaction: Engaging with clients to gather essential information regarding their conveyancing requirements and providing accurate quotations. File...

  • Specialist Endodontist Opportunity

    4 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Green Apple Dental Full time

    Job Summary:We are seeking a highly skilled and experienced Specialist Endodontist to join our team at Green Apple Dental. As a Specialist Endodontist, you will be responsible for providing high-quality endodontic care to our patients.Key Responsibilities:Perform endodontic procedures, including root canals and apicoectomiesDiagnose and treat complex...

  • Specialist Endodontist Opportunity

    3 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Green Apple Dental Full time

    Job Summary:We are seeking a highly skilled and experienced Specialist Endodontist to join our team at Green Apple Dental. As a Specialist Endodontist, you will be responsible for providing high-quality endodontic care to our patients.Key Responsibilities:Perform endodontic procedures, including root canals and apicoectomiesDiagnose and treat complex...

  • IT Support Specialist

    4 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom In Technology Group Full time £28,000

    Job Title: IT Support Specialist Are you enthusiastic about technology and its application in the sports industry? In Technology Group is seeking an IT Support Specialist to become a vital part of our innovative team. This position presents a remarkable chance for the right individual to advance into Networking roles, should they choose to pursue that...