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Client Solutions Associate

2 months ago

City of London, United Kingdom Finitas Full time

Job Summary

Finitas is seeking a highly motivated and organized Client Solutions Associate to join our team. As a Client Solutions Associate, you will provide first-line support to our buy-side clients, ensuring exceptional client care and attention.

Key Responsibilities

  • Provide timely and effective support to clients, addressing their queries and concerns in a professional and courteous manner.
  • Assist with client onboarding, ensuring a seamless experience for our clients.
  • Act as a single point of contact between clients and internal departments, facilitating communication and resolving issues efficiently.
  • Monitor and manage client accounts, ensuring accurate and up-to-date information.
  • Review and verify client documentation, ensuring compliance with regulatory requirements.
  • Collaborate with internal stakeholders to identify and implement process improvements, enhancing the overall client experience.

Requirements

  • A strong academic background, preferably in a relevant field.
  • Experience in the financial industry, with a focus on client support or relationship management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Proficiency in Microsoft Office, with experience in data analysis and reporting.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.