Customer Service Coordinator

1 month ago


Aylesbury, Buckinghamshire, United Kingdom Brook Street UK Full time

Job Title: Loyalty Team Executive

Location: Aylesbury

Type: Permanent Role

Hours: 37.5 hours per week, Monday to Friday

Salary: Up to £25,075 + Competitive Bonus Scheme

Brook Street Recruitment is excited to present an opportunity for a Loyalty Team Executive to join a leading company in the environmental services sector.

Role Overview:

As a Loyalty Team Executive, you will play a crucial role in driving customer loyalty and retention. Your primary responsibility will be to develop and implement strategies to enhance customer satisfaction and loyalty.

Key Responsibilities:

• Develop and execute customer loyalty programs to increase customer retention and satisfaction

• Analyze customer data to identify trends and areas for improvement

• Collaborate with cross-functional teams to develop and implement customer-centric initiatives

• Provide exceptional customer service and support to ensure high levels of customer satisfaction

Requirements:

• 2+ years of experience in customer service or a related field

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks



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