Customer Service Coordinator
1 month ago
Job Title: Loyalty Team Executive
Location: Aylesbury
Type: Permanent Role
Hours: 37.5 hours per week, Monday to Friday
Salary: Up to £25,075 + Competitive Bonus Scheme
Brook Street Recruitment is excited to present an opportunity for a Loyalty Team Executive to join a leading company in the environmental services sector.
Role Overview:
As a Loyalty Team Executive, you will play a crucial role in driving customer loyalty and retention. Your primary responsibility will be to develop and implement strategies to enhance customer satisfaction and loyalty.
Key Responsibilities:
• Develop and execute customer loyalty programs to increase customer retention and satisfaction
• Analyze customer data to identify trends and areas for improvement
• Collaborate with cross-functional teams to develop and implement customer-centric initiatives
• Provide exceptional customer service and support to ensure high levels of customer satisfaction
Requirements:
• 2+ years of experience in customer service or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
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