Front Desk Associate

4 weeks ago


Coventry, Coventry, United Kingdom Valor Hospitality Europe Full time
Receptionist - Coventry

We are seeking a friendly and passionate receptionist to join our team at Valor Hospitality Europe. As the face of our hotel, you will be responsible for providing a warm welcome to our guests and setting the tone for their stay.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Assist with room maintenance, reporting any issues to the housekeeping team.
  • Collaborate with the hotel team to ensure seamless operations and excellent guest experience.

Requirements:

  • Previous experience in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Flexibility to work a range of shifts, including evenings and weekends.

We offer a competitive salary, exclusive discounts for you and your family, and opportunities for career growth and development. If you are passionate about delivering exceptional customer service and have a natural hospitality charm, we would love to hear from you.

Valor Hospitality Europe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.


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