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Patient Safety Officer

2 months ago


Brighton, Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

Job Overview

University Hospitals Sussex NHS Foundation Trust is in search of dedicated, reliable, and proactive individuals who can thrive both in a collaborative team setting and independently.

You will be joining our existing security personnel in the dynamic environments of our healthcare facilities.

Your responsibilities will encompass safeguarding staff, patients, and visitors while effectively managing unexpected incidents. Experience in customer service is preferred, as a calm yet authoritative demeanor is essential for this role. Some responsibilities will include control room operations.

Key Responsibilities

You will encounter challenging situations involving difficult or aggressive individuals, as well as patients and visitors. Comprehensive training in Conflict Management and Physical Intervention Techniques will be provided. A certain level of physical and mental resilience is necessary for this position.

If you have concerns regarding your physical capabilities or any health issues that may increase your risk of harm, please consider your application carefully.

Working with Us

At UHSussex, we celebrate diversity as our strength and aim to create an inclusive environment that prioritizes patient care, as reflected in our Outstanding for Caring CQC rating. Your unique experiences will contribute to our innovative community where everyone is encouraged to excel. We offer various Staff Networks to foster inclusivity and can provide a buddy system for new employees. We are proud to be recognized as a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the compassion and empathy we expect for ourselves. We are committed to being there for them in their times of need, going above and beyond to meet their requirements. This commitment is evident in our extensive Wellbeing Programme designed to support staff, recognizing that to care for others, we must first care for ourselves.

As a university trust and a leader in healthcare research, we value continuous learning, teaching, and training to ensure we provide the best possible care. From your first day with us and throughout your career, we will support your growth and development. We hope that by choosing UHSussex, you are selecting a fulfilling career where you can see the impact of your contributions and feel appreciated for your efforts.

We look forward to your application and the beginning of your journey with UHSussex.

Detailed Job Description and Main Responsibilities

Essential qualifications for this role include strong communication skills, a solid understanding of written and spoken English, the ability to remain composed under pressure, and the capacity to maintain focus for extended periods.

Comprehensive training will be provided, but prior experience in security within a healthcare or educational setting is advantageous.

Applicants must hold a full, clean manual driving license, ideally for a minimum of two years.

Work Hours

The hours of work will be as required, based on a 37.5-hour week on a pro-rata basis, with scheduled shifts including 12-hour periods during weekends, nights, and holidays.

Please refer to the job description and person specifications for full details

Person Specification

Full Clean Manual UK Driving License

Essential Criteria

Full Clean UK Manual Car Driving License

Qualifications

Essential Criteria

Knowledge/GCSE English & Math

Desirable Criteria

SIA Level 2 Door Supervisor License SIA Level 2 CCTV Operators License

Experience

Essential Criteria

Ability to write reports Analytical and problem-solving skills

Desirable Criteria

Experience within the Security Industry Experience within a Healthcare Setting Conflict Resolution Training

Equality, Diversity, and Inclusion

Essential Criteria

Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken personal development to enhance understanding of equality issues

People Management & Development

Essential Criteria

Experience in communication, teamwork, and problem-solving

Important Information for Applicants

Flexible Working: If you wish to discuss potential options regarding flexible working, please consult with the appropriate recruiting or line manager.

DBS Checks: In line with our commitment to a safe working environment, we conduct a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. Offers are made in accordance with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcomed for those who meet the Visa and Immigration eligibility criteria. For further information, please visit the relevant website searching for Skilled Worker.

Closing Advertisements Early: Please apply as early as possible for this role. In the event of exceptional interest, we may close advertisements earlier than specified.

UHSussex reserves the right to close the role early if we receive a high volume of applications.